About Us

As the first and only* domestic violence-specific shelter on the South Side, Rosenthal Family Lodge provides safe housing for people fleeing domestic violence whose only other option is homelessness. It is open and accepting new clients 24 hours a day, 365 days a year.

*Up until 2016

When clients at Rosenthal Family Lodge expressed that they needed more time to heal as a family, Family Rescue opened Ridgeland Apartments and Children’s Program – 22 units of transitional housing for families, including on-site support services and on-site after-school programming.

As housing prices continue to rise, Family Rescue answered with New Heights Apartments. Scattered throughout the city of Chicago, these transitional housing & rapid-rehousing units allow survivors with and without children to find affordable housing where they feel most comfortable.

Recognizing a need for domestic violence services outside of a residential setting, the Community Outreach Program answered that call. In addition to non-residential counseling and support services, both in their home office and four Chicago Department of Family & Support Services offices, staff members educate our surrounding communities about domestic violence, including how to spot it, how to stop it, and how to help others impacted.

When the Chicago Police Department sent out an urgent plea for help in reaching people subjected to abuse, we responded by opening our Domestic Violence Reduction Unit in Chicago’s 3rd District Police Station to respond to 911 calls alongside trained police officers. While we no longer accompany officers on domestic calls, the Legal Advocacy Program includes the Domestic Violence Reduction Unit in the 3rd District Police Station as well as 4th District through the Area South Complex and offices in the Cook County Domestic Violence Court to assist survivors with filing Orders of Protections.