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About Us

Incorporated in 1981, Family Rescue is one of the largest providers of domestic violence-related services in the state of Illinois. For 40 years, we have provided high-quality, comprehensive services for victims and their children to assist them as they rebuild their foundation in a violence-free home.

Family Rescue is committed to eliminating domestic violence by assisting victims and their children escape the cycle of violence through our comprehensive programming, designed to assist victims and their children in building a successful foundation towards reaching their full potential in a violence-free life. Family Rescue envisions a world where safety and well-being is a shared responsibility within and among families and communities, achieved only when the most vulnerable among us is safe, and a society free of violence is a reality for all.

Administration Offices

8811 S. Stony Island Ave.
Chicago, IL 60617
773-375-1918
administration@familyrescueinc.org
Monday-Friday 9am-5pm

As the first and only* domestic violence-specific shelter on the South Side, Rosenthal Family Lodge provides safe housing for victims fleeing violence whose only other option is homelessness. It is open and accepting new clients 24 hours a day, 365 days a year.

*Up until 2016

When clients at Rosenthal Family Lodge expressed that they needed more time to heal as a family, Family Rescue opened Ridgeland Apartments and Children’s Program – 22 units of transitional housing for families, including on-site support services and on-site after-school programming.

As housing prices continue to rise, Family Rescue answered with New Heights Apartments. Scattered throughout the city of Chicago, these transitional housing & rapid-rehousing units allow survivors with and without children to find affordable housing where they feel most comfortable.

Recognizing a need for domestic violence services outside of a residential setting, the Community Outreach Program answered that call. In addition to non-residential counseling and support services, both in their home office and four Chicago Department of Family & Support Services offices, staff members educate our surrounding communities about domestic violence, including how to spot it, how to stop it, and how to help others involved in an abusive relationship.

When the Chicago Police Department sent out an urgent plea for help in reaching victims of domestic violence, we responded by opening our Domestic Violence Reduction Unit in Chicago’s 3rd District Police Station to respond to 911 calls alongside trained police officers. While we no longer accompany officers on domestic calls, the Legal Advocacy Program includes the Domestic Violence Reduction Unit in the 3rd District Police Station as well as 4th District through the Area South Complex and offices in the Cook County Domestic Violence Court to assist victims with filing Orders of Protections.

Family Rescue has consistently been recognized on many levels for its accomplishments in the field of domestic violence: in 2014 Executive Director Joyce M. Coffee received the Advocate of the Year Award from Cook County State’s Attorney Anita Alvarez; 2012 the Center for Advancing Domestic Peace honored Family Rescue with their Community Partner Award; in 2009, Family Rescue’s Legal Advocacy Program was honored with the “Exceptional Service Award” from the Clerk of the Circuit Court’s Office for its work to improve the legal system; in 2007, Khauna Snyder, a  Family Rescue Legal Advocate, also received the “Exceptional Service Award” from the Clerk of the Circuit Court’s Office for her work to improve the legal system; in 2005, the Chicago Community Trust honored Family Rescue with the prestigious James Brown IV Award for its exemplary dedication, creativity and outstanding community service; also in 2005, Family Rescue’s Legal Advocacy Program was honored with the Victim Service Award from the Cook County State’s Attorney’s Office for outstanding service, and they named the program’s director, Jennifer Greene advocate of the year; in 2000, Family Rescue received the ORBA award for excellence in financial management from the Nonprofit Financial Center, and in 1995, Joyce Coffee, our Executive Director of 33 years, was awarded the National Victim Advocate Award from President Bill Clinton, underscoring the important work of the agency.